As with any business, it's important for both parties to fully understand each others expectations and what the conditions of their business arrangement is. The following will provide you with what you can expect from us and what we will be expecting from you. If you do not agree to any of the below please do not engage us to produce graphics for you.

You Can Expect:
        Confirmation email sent to you to join GrafxExtreme ezine
        An email intake form for you to complete (Consultation)
        Review of your information
        Questions for clarification if appropriate
        Email with Paypal link
        First draft within 72hrs of receipt of payment
        Opportunity to request minor changes
        Updated draft of minor changes requested in 24hrs
        Opportunity to request minor changes
        Second updated draft of minor changes requested in 24hrs
        If dissatisfied with second changes refund of monies and referral to another graphic              artist

 

We Expect:
        Confirmation to our ezine
        Completion of intake form within 36hrs
        Thoughtful answers to questions on intake form
        You to ask questions on anything you don't understand
        If you provide graphics to be used we must receive a copy of the usage license              agreement you were provided with
        Prompt payment to the donation link we send
        Prompt response to all drafts sent
        Prompt request for any changes you might want
        Prompt approval of graphics
        We would appreciate a testimonial with permission to publish
        We would appreciate a photo with permission to publish
        We may include your graphics in our portfolio and other marketing tools

Please understand that this is a "first come first served" business. If you fail to respond promptly then you will lose your place to others who respond more quickly. Prompt is defined as 24hrs of my sending the email rather than upon when you read it.

 

Joint Ventures
        You'll find us very flexible and easy to work with
        We are always available for Joint Ventures. Please forward your JV proposal to "JV" at              this website's address. You'll receive a response within 24hrs.

 

Misc
        If you're receiving a discount for services you're expected to have a link at the bottom of              all pages with our graphics back to us. The text link will be "Website Graphic Design by:              GrafxExtreme.com" in a minimum of 10pt
        Failure to place this link will result in violation of this agreement and you will be required              to either pay the remaining amount or forfeit the use of the graphics.
        You must notify us ahead of time if you intend for the graphics to be used for resell or              redistribution (templates) this will effect the final design fee
        Unless otherwise agreed upon all graphics are commissioned for your personal use and              are not for resale or distribution
        It is important to understand that if you do not approve graphics we create for you --              you may not use the graphics or have another designer create graphics based upon our              design as this is a copyright violation
        Selling or Reselling or Distributing our graphics in any format including PSD is considered              a copyright violation without additional compensation and our written consent

 

 

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